PRIVACY POLICY
Pursuant to EU Regulation 2016/679 (GDPR)Last updated: April, 18th 2025
PERSONAL DATA PROCESSING
When you browse velluto.art or place an order, we collect certain personal data needed to offer you a secure and accurate service. This may include your name, address, email, payment details and, if voluntarily provided, messages sent via contact forms.
We use this data solely to process orders, respond to inquiries, send updates (only if consent has been given), and fulfil fiscal and administrative obligations.
TYPES OF DATA COLLECTED
Personal identifiers (name, surname)
Contact details (email, phone, address)
Shipping and billing information
Payment details (via Stripe, PayPal – no card numbers stored)
Browsing data (IP address, browser, device)
Purchase preferences and on-site interactions
Form submissions (e.g. contact, newsletter)
Data via analytics, ads, pixels (Google, Meta, etc.)
PURPOSE OF PROCESSING
Provide services (orders, support, shipping)
Fulfill administrative and tax obligations
Respond to messages and inquiries
Send newsletters and offers (with your consent)
Create custom audiences (Meta Ads, Google Ads)
Analyze traffic and improve UX (Google Analytics, Hotjar)
Ensure site security and anti-spam
Comply with legal requirements
LEGAL BASIS
Contractual necessity (purchases, services)
Explicit consent (marketing, cookies)
Legal obligations
Legitimate interest (site improvement, security, analytics)
SECURITY, STORAGE AND DATA SHARING
Your data is securely stored within the digital infrastructures provided by Wix and integrated services (such as Stripe and PayPal). We do not sell or disclose your data to third parties.
Some external service providers, necessary for website operation and payment processing, may access the data as external data processors, in compliance with current regulations.
Data is retained only as long as necessary to provide requested services or meet legal obligations.
INTERNATIONAL TRANSFERS
Data transfers outside the EU (e.g. Google, Meta, Mailchimp) are made with adequate safeguards (e.g. Standard Contractual Clauses).
USER RIGHTS & COOKIES
You have the right to access, modify, delete or restrict the use of your personal data at any time. You can exercise these rights by writing to info@velluto.art.
This website uses essential cookies required for functionality and, with your consent, analytical or marketing cookies.
You can manage your cookie preferences through the initial banner or your browser settings.
NEWSLETTER
You may voluntarily subscribe to our newsletter. You may unsubscribe at any time via the link in our emails or by contacting us directly.
ADVERTISING & PROFILING
With consent, we may use data to personalize ads (e.g. via Meta Pixel). We do not perform automated decisions with legal impact.
SECURITY
We implement HTTPS encryption, firewalls, backups and restricted access protocols to protect your data.
CHANGES
We may update this Privacy Policy. Check this page for the latest version.